Editor,
In our day and age, with the advances of high-speed Internet, you would think that by now UNM would have figured out that on the first day of the semester, every single student will need to log into LoboWeb for one reason or another. But still, after many years of ITEL outages due to high volume, the new LoboWeb system has also failed due to "extremely high volume," according to LinkAlerts.unm.edu.
I'm curious to know what UNM's definition of "extremely high volume" is. It should be expected that upward of 40,000 students and employees will be using the LINK system on the same day, so UNM should be prepared for it. Instead, the system fails, countless students are left without schedules or the ability to adjust their schedules, and now that many advisement offices use the system, as well, the lines on campus just continue to grow larger and larger.
I don't know what the specific issue is, or who is to blame, but I'd be willing to bet it is somehow connected to UNM being a poorly run business whose sole purpose is to extort money from students and their parents. The system just needs to work. Fix it.
Brandon Condrey
UNM student and former CIRT pod supervisor
