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Sean Gordon
Daily Lobo

From left, Matie Fricker, co-owner of Self Serve, shows Aimee Thompson on Monday how a rechargeable vibrator works. Self Serve offers their customers 18 possible discounts, including military, student and senior.

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Shop offers safe haven to explore sexuality

Last updated: 03/09/10 11:52pm

At first glance, Self Serve might look like a boutique for vintage clothes, but it’s stocked with vibrators, rental porn, lubes and condoms.

Warm-colored walls of red, brown, purple and green give the single-room sex shop its intimate feel. The elegant white leather sofa and wooden coffee table in the center of the room invite customers to sit down, relax and spend some time picking out their goodies.

Customers circle the shop several times, stopping at each shelf for a couple minutes, then circling back around about 10 minutes later. The plants in the entrance give the room life while the frosted front window affords privacy for shoppers.

“Every day here is really different, and I feel blessed that people are willing to share their secrets with me,” said co-owner Matie Fricker. Molly Adler is the other co-owner. Both women work in the shop about three days each week. Fricker makes a point to greet each customer who walks in and give them the rundown of the shop.

“Our motto is ‘We have bad sex so you don’t have to,’” she says to all first-time customers. A woman in her 40s walked into the shop with a group of women. She was obviously shy at first, but after speaking with Fricker for a couple minutes she relaxed and shared intimate concerns and questions with her. Fricker tells the customer that the store has gift registration for any occasion. One of their favorite occasions to do gift registry for is “independence day.” But it’s not the Fourth of July. It’s the day someone’s divorce is final and official.

“There’s a lot of expectations about what’s normal and what your life is supposed to be like, and we know, based on our experiences and the experiences of our customers, that life really isn’t that linear,” she said. “And so a lot of people feel lonely and hurt about life changes and divorce is a big one. A lot of people feel like it’s the end of the world.”

Fricker said the store has a best-selling magnet that says, “Divorce is expensive and freedom is priceless.” Fricker said this small magnet has had a profound impact on many customers.

“We had a woman come in once and she started crying when she saw that,” she said.

What makes Self Serve different from other sex shops in Albuquerque is that it’s sex-positive and promotes healthy body image and self love. Both are qualities that Fricker says are crucial to having satisfying sex. It offers educational information for people of all genders and sexual identities. Fricker and Adler said they want their customers to have a different experience than they’ve had at other shops. And the difference is noted by customers. One college-age girl, who wished to remain anonymous, came to shop looking for her first vibrator, she was obviously nervous.

“I was going to go to Castle, but then my friend told me, ‘No, you should go to Self Serve,’” the girl said. “The atmosphere at Castle is kind of freaky, and it’s just so much nicer here.”

One customer said sex shops have a reputation of being slimy, exploitative and fake in the products they sell. The porn DVD covers at other shops often have plastic women and greasy muscle men. The porn at Self Serve tries to defy the unrealistic expectations seen in much of porn by educating people about how to have all types of sex, Fricker said. The store has books, DVDs and pornumentaries of different topics such as “Whipsmart” and “The Technology of an Orgasm.”

Self Serve doesn’t try to sell every sex toy put on the market. It discriminates between the good, the bad, and the poisonous. Self Serve has volunteers test the sex toys before they go on the shelves. All the toys sold at Self Serve are phthlalate free (phthlalates are substances used to soften plastics).

Fricker obviously likes her job because her face lights up every time the door opens. Every customer that comes in qualifies for a discount — they have 18 possible discounts — and she makes sure everyone has the bare necessities for good sex, such as lube.

As customers make their way up to the cash register they pull out their wallets to pay, and end up staying there for about five minutes because they open up about their sex lives.

“People think sex is simple and that they’ve figured it out and that they’ve got it,” she said. “It’s so much bigger than we give it credit for.”

Published March 9, 2010 in Culture

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11 comments



David Wilson

March 10, 2010 at 8:21 AM
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So how much does an ad like this cost in the Daily Lobo?


Mark

March 10, 2010 at 9:58 AM
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Who cares I didn’t see many people complaining about the joys of anal sex and all the other sexual related opinions in the paper its good to see something that’s more tactful like this.


themage

March 10, 2010 at 11:33 AM
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I’m glad the Daily Lobo took time to tell students about this. It’s sad knowing that many college students go to places like the Newsstand to buy intimate items. Why spend your money there? when you can go somewhere female postive and you don’t have to feel like you’re doing the clerk a favor by asking him about the best sex toy for your needs. Yay Self Serve!


sex shop

March 11, 2010 at 3:30 AM
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sex shop wrote: Sex shops shouldn’t look slimy and sell low quality products. The approach of Self Serve over the way they sell sex toys seems very open minded. Congratulations, Self Serve!


Jean-Luc Picard

March 17, 2010 at 11:53 AM
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I got to go there sometime, I went to Castle and it felt very skeezy. I also found it very heteronormative and cisgendered, with very typical roles. It’ll be interesting to see what Self Serve has to offer, if I can only work up the courage to not be so shy.


slowhike

March 17, 2010 at 6:50 PM
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Oh for crying out loud, buy a vibrator or dildo- what’s to explore, and there’s certainly nothing elegant about it.


ren

March 19, 2010 at 12:42 PM
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Go here. It’s awesome!
Knowledgeable staff who don’t make you feel stupid or dirty for asking ridiculous questions. In a business like this, it’s all about customer service. I only wish sex ed were actually educational so we don’t rely on the internet or business like this to find legitimate answers.


Elvis

March 20, 2010 at 7:07 AM
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It would be interesting to find out the percentage of this store’s female shoppers who are ill-equiped to find and/or keep a male partner. My hunch is that it’s high.


JLPP

March 20, 2010 at 7:21 AM
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Yes all you females that have yet to experience an orgasm and don’t see any prospects on the horizon that will assist you in this effort w/o the tools from said store, anty up. It might reduce the BF.


connor

March 21, 2010 at 12:49 PM
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thanks daily lobo! its nice to be able to pick up a copy of your paper that is somewhat useful to me, and for someone who just moved to town, its nice to know where to go. keep it up!


Yesitsme

March 26, 2010 at 11:42 AM
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“I was going to go to Castle, but then my friend told me, ‘No, you should go to Self Serve,’” the girl said. “The atmosphere at Castle is kind of freaky …

Hope Castle’s lawyers are reading this … and the writer of the article can support this statement with the identity.

Read more …

In fact, I hope Castle just gives trouble to SelfServe for including them in this ridiculous sales piece.

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