Editor,
I am currently a graduate student, and my daughter is a freshman. She recently had a disheartening experience with the Spanish department when she went to talk to someone about whether she had enrolled in an appropriate class level. No one took time to address her concerns, and no one even referred her to any other resource within the department. She was simply told to go to the registration office and talk to them.
Of course, all they could do was tell her to just change her class online. Discouraged, she did so. I pay a fair portion of my property taxes to help support UNM, and if that is the kind of uncaring, disinterested “service” they are providing to students, then it is no wonder the public is reluctant to pay more to support its institution. What a disappointing experience for a college freshman.
Alexis Lopez
UNM student
